Privacy Policy

1. Overview & Commitment

TopWay Packaging ("TopWay", "we", "our", or "us"), operating manufacturing and distribution facilities at H-933, RIICO Industrial Area, Phase III, Sitapura, Jaipur, Rajasthan - 302022, is committed to safeguarding the privacy and commercial confidentiality of our clients, suppliers, and website visitors. This Privacy Policy outlines our standards for collecting, processing, storing, and securing commercial and personal information in accordance with applicable laws, including the Digital Personal Data Protection Act (DPDP Act, India) and international corporate data protection guidelines.

2. Information We Collect

When you interact with TopWay through our website, request quotations, download technical specifications, or place purchase orders, we may collect:

• Business Contact Information: Name, professional title, corporate email address, telephone/mobile number, company name, GSTIN, and physical factory/office address.
• Packaging Requirements & Technical Drawings: Custom die-line measurements, flute specifications, resin grades, artwork files, projected order quantities, and delivery schedules.
• Digital Telemetry & Log Data: IP addresses, browser types, operating systems, referring URLs, and interaction timestamps used strictly for security monitoring and load optimization.

3. How We Use Collected Information

All information collected is used exclusively for legitimate business and industrial manufacturing purposes, including:

• Generating accurate B2B quotations, engineering prototypes, and commercial proforma invoices.
• Fulfilling industrial packaging orders, logistics coordination, freight dispatch, and e-way bill generation.
• Providing regulatory compliance documentation (e.g., CPCB EPR certificates, FSSAI migration test reports, COA/batch certificates).
• Responding to technical customer support requests and factory audit scheduling.
• We never sell, lease, rent, or monetize your commercial data or contact details to third-party advertisers.

4. Intellectual Property & Artwork Confidentiality

All client brand assets, patented container geometries, die-cut packaging blueprints, and proprietary Pantone/BOPP printing cylinder engravings shared with TopWay remain the strict intellectual property of the respective client. TopWay enforces rigorous non-disclosure and physical access controls at our tooling and printing workshops to prevent unauthorized replication.

5. Data Retention & Security Controls

We implement commercial-grade encryption, firewalls, and restricted database access to safeguard stored information against unauthorized access, loss, or alteration. Financial and tax records are retained in compliance with Indian statutory timelines (Companies Act & GST compliance).

6. Cookies & Tracking Technologies

Our website uses minimal, functional session cookies necessary for website security, navigation performance, and anonymized traffic metrics. You may disable cookies through your browser settings without affecting the primary readability of our product catalogs.

7. Contact Our Compliance Officer

If you have questions regarding this Privacy Policy or wish to update your corporate records, please contact: